Customer Testimonials in Salida CO
Patrick was AMAZING! He didn't drag the process out. Took care of things that needed to be addressed on the vehicle prior to possession. Thank you!
Always excellent service. Greeted with a smile every time I visit. Knowledgeable technicians help me with keeping my vehicles performing like they should. Highly recommend for their attention to details as well. Keep up the great service!!
Pleased with the service we received. Jeep was ready when they said it would be. Thanks
Staff is friendly, honest, and thorough. Been using them for over a decade and hopefully a decade more.
Everybody at the service department has always been extremely friendly and very helpful! Customer service is always a plus
I appreciate the professional service I was given in selecting the vehicle and especially the follow-through with KC and Tony. They were prompt and courteous.
Sales person Katie was great. Discussed costs in detail and showed me all information on the vehicle I purchased. Finance person Tony did not review the sales figures just showed total and marked where I was to sign. Charged me for 2 items that I had declined to purchase. Hoping to get this resolved soon
Leslie Grenfell was a pleasure to do business with. Looking forward to her selling my brother a truck.
Fast and organized service dept. knowledgeable and friendly. Their booking system and business model seem really sound
Bought my car there and have it serviced and it is great service and nice dealership
The auto technician was kind enough to show me how to access the in cabin filter so I can change it myself later this month. This was unexpected a d I truly appreciated the willingness of Faricy dealership to do this. It means alot to me
They were fast and efficient. I am very satisfied with how they handled my jeep and my concerns.
Very good installation of my grill guard and good service.
Went in for a wobble at 49 mph when I got the jeep back they said it still wobble due to the tire and they needed replace. Took it back to the tire store where I special ordered the tire and replace them with in stock tires as the jeep now wobbled at 20 mph and could not be driven. Wobble still existed. When I got home I found the track bar was missing the nut on one side and the whole was oval now. Replaced tires that were fine!
Excellent customer service for a recall fix and oil change! Provided transportation.
Been a long time customer and always happy with with the service advisors and recommended maintenance for my vehicle. I appreciate the updates about my repairs.
Always top notch service. Great to deal with. Friendly staff. Why go any where else
Good job very friendly and fast.
Faricy Ford has done a great job on keeping me up to date on all my trucks needs great people. Don't change a thing.
Courteous, professional, friendly and knowledgeable.
⭐⭐⭐⭐⭐
Absolutely amazing dealership experience from start to finish! The salesperson was awesome—professional, knowledgeable, friendly, and genuinely made the entire process easy and enjoyable. I never felt pressured, and they went above and beyond to make sure I was taken care of.
The finance manager was even better! They were extremely helpful, transparent, and made what can usually be the most stressful part of buying a vehicle completely painless. Everything was explained clearly, and I felt like they were truly looking out for my best interests.
Great dealership, incredible customer service, and an amazing team. I would highly recommend this ... Read More DealerRater - Aug 8, 2026
Hannah was very quick to communicate any updates related to the service as it was happening. I never felt out of the loop.
Quick, friendly check-in. Knowledgeable staff, clean facility, good work. Vehicle delivered on time as promised.
Everyone was helpful and courteous during the entire process and answered any questions we had. This is the 3rd Jeep we have bought through them and still happy.
Working with my advisor, Shawn was easy, he was knowledgeable and if he didn’t know he wasn’t afraid to ask Josh, the service tech assigned to my repair. Between the two of them my questions were answered and my service completed on time. I appreciate their professionalism.
The Dealer Rep Ashley was very nice and explained everything to me. My car was finished in time with no problems.
They all were great and worked to get me into a vehicle a wanted.
They are very caring and they explain everything they are doing and why they are doing it
Friendly, efficient and a thoroughly knowledgable staff. They worked with me to determine what work I could get done and rescheduled me for the remainder after I notified them that I had a time constraint due to other commitments. I will definitely use them as my go to Jeep dealer/ maintenance provider and highly recommend them.
Great service! My car was towed late afternoon due to a flat tire. I chose to have it taken to Faricy Chrysler Jeep and happy with that decision! Branan went above and beyond to call my warranty company for information, order a new tire and text the status of getting my Jeep ready for me to pick up.
Denise from the dealership was incredibly knowledgeable, helpful, and kept in contact with me throughout the process regarding the status and repairs of my vehicle.
The service department is very efficient! Comfortable areas to sit and wait for your vehicle.
Cohen helped us out and was very patient! Jem in the leasing department was amazing and so nice. We love our new Jeep!
Our experience started out a little on-edge, as I had a test drive scheduled at 10am and we weren’t helped until about 10:40. However, everything after that was wonderful! Our sales associate, Gabe, was super helpful and attentive to us! I purchased a car on Monday, had some regrets (no fault to them), reached back out on Tuesday, and was in the new car first thing Wednesday morning. Gabe even came in earlier than he was scheduled for, in order to accommodate my schedule. I was by myself with two young children and he helped carry toys, water bottles, books, ... Read More DealerRater - Aug 7, 2026
I am so please with the service dept. They not only treated well extremely well, but took care of me so I still qualified for warranty. I rate them with 5 stars.
This is our second purchase in 6 months from Faricy Boys. That should tell you all you need. They went out of their way to find the exact vehicle my wife wanted and the purchase process was mostly painless. We will definitely be purchasing from them in the future.
The service was great, tire was changed and my vehicle was washed which was unexpected. Excellent service.
Chris snyder is the best. Our second time purchasing a car from him. He is very pleasant to deal with and looks for exactly what we are looking for. Wouldn't deal with anyone else.
They were very helpful and not push too had all the extras and using our own financing
I purchased a 2017 Jeep Rubicon from CO Springs Faricy Boys. This was the quickest and easiest vehicle purchase I have ever done. I was in and out in less than 1 1/2 hours with the keys and title and that included the test drive. Cohen is a great salesperson and Jem made the paperwork quick and easy. Prior to the sale the dealership performed $2,000 of maintenance to the vehicle and o still got a great price. Highly recommend Faricy Boys.
Service Administrator Patty Blue was great. We were traveling through Colorado and ruined a tire and the spare was not safe for a tow vehicle. After trying two tire places in Salida we stopped at the dealership and Patty not only located the odd size tires, suggested some lunch options and squeezed us in, sent us a text to let us know when it was complete and got us back on the road that afternoon. Great representation of the dealership.
Quality service and customer service!! Pricing is reasonable and they provide a courteous shuttle bus driver!!
Greatly appreciated the in and there transparency policy, hassle, free purchase thank you very much
Fast and reliable service from knowledgeable and friendly staff. Provide great communication throughout the service process.
Friendly customer service, kept informed about any issues and respectful of any discussion I make.
Faricy Ford took excellent care of me while they replaced the transmission in my Explorer! Hannah Martinez even got Ford to help me with the cost! Excellent service and care!
Service was good. The staff was curious and friendly and the service was fast and on time. Would definitely recommend.
Far and away the best dealership experience I’ve had. Christina was very friendly and did not push me at all into making a decision. She let me take me time and research which I really appreciate. 4 stars though due to some lack in response time over the phone. Most of the time it would take over a day to get a call back even with a voicemail. With that said, overall this what a great experience!
Service department is always quick an precise. Pricing is fair. And the staff are always polite and helpful.
I trust Faricy Ford to keep my Ford Edge in good condition for safe driving. This is my second Ford Edge I purchased from Faricy Ford. People say Ford stands for Found On Road Dead. I seen other vehicles on road dead but never a Ford Edge.I had a Chevrolet Nova and several times it was dead on the road. Next car Ford Mercury. Next a Mercury Sable. Then I had Chevy Lumina which was mistake so I traded it in for a Ford Taurus which never had a problem but it got rusty from Michigan’s salty roads. ... Read More Google - Aug 3, 2026
Denise took great care of me after the service I booked online did not show up on the Faicy Boys system.
Always professional, friendly and helpful with whatever you need. They truly deserve their excellent reputation.
Very professional. They made everything quick and easy. Excellent communication. They even found an unrelated issue and fixed it before it became an expensive repair down the road.
Danny Metts, car salesman was outstanding. Going above and beyond for all our needs and requirements. Had one issue and he didn’t hesitate to help solve the problem. Could recommend him enough as a man of his word and getting the best deal for the costumer. Thanks, Danny! Joe
Prompt service and great communication for this routine maintenance appointment. Denise was AWESOME—great person!!
When I bought the Jeep, I had a telematics issue within a month. I brought the vehicle in to have this reviewed. The service writer said they couldn't find an issue, and that my 3/36 warranty would expire in March of 2027 and I should bring it back if it happened again (this issue continued constantly). I brought it in on June 24, 2026, for the power steering recall and to review the continuing issue of the telematics module. I was told my warranty expired on June 23, 2026, the day before the appointment. The new service writer said they found an issue with the ... Read More DealerRater - Aug 1, 2026
Very convenient location relative to my residence. Fast and reliable service and good customer relations.
Denise gave me the best experience, she was personable and treated me with kindness and made sure my service experience was pleasant and seamless
The staff was friendly and very helpful. They answered questions I have. They gave me a copy of what was done.
Always professional and good value.
My salesman and overall service was topnotch. They were very helpful, knowledgable, and great to work with. .
Scheduling with Ashley was very easy. Once checked in, the service was completed in a timely manner and faster than I expected. Good job everyone.
We arrived without notice to this business with a concern of our truck overheating. We were in town from out of state and were out of options. We popped in there and within minutes Jason was coming out with his computer to run some tests. Once he pinpointed the problem, Hannah had us quote within minutes. Once we agreed, Jason had the part in and us back on the road within 2 hours. We knew stopping in did not promise us anything, but this business came through for us in a big way and got us back on the road. We ... Read More Google - Jul 31, 2026
Really happy with all staff here. They were all so kind and professional. Im gonna buy all my vehicles from Brendan from here on.
I had a very good experience with everyone who was involved in my purchase. I love my new Maverick
Accidentally made the appointment at the wrong dealership, they took care of me anyway and had me back on the road in an hour, outstanding customer service.
John with Faircy was my service tech and his team of mechanics fixed only what needed fixed and nothing more. Sent video of everything that was broke and went from there.
I was very happy with the service and the news. My jeep is in good shape like when I bought it
Always prompt work on servicing vehicle and responsive to my needs. Easy to schedule when I need
Faricy has always been reliable and professional with my needed services. Great staff and friendly service. Thank you to everyone
Great service. The repair was assessed and determined to be under warranty and the repair was quickly completed. Thank you!
I really wanted to have a better experience, but unfortunately I won't be returning to Faricy Chrysler Jeep.
Our 2024 Jeep Wagoneer began displaying low oil pressure warnings and would suddenly cut engine power while driving—obviously a serious safety concern. When I called the dealership, the woman who answered the phone was dismissive and had a poor attitude. I was initially told it would be at least a week before anyone could even look at the vehicle. After explaining that this was unacceptable for what appeared to be a major mechanical issue, I was finally told to bring it ... Read More DealerRater - Jul 29, 2026
I'm very pleased with your staff
These people do careful and professional work. They saw that I had a tire change benefit and did it even though I did not ask for it. They made sure I made full use of the benefits coming to me. I appreciate the careful attention to detail. The Service Rep did some web-searching on my behalf - above and beyond.
Excellent experience. Salesman and finance were great. 4th time buying/leasing a car here. Highly recommend
Everyone was friendly and professional. Not pushy at all. We felt well taken care of and they did a thorough job of explaining the process.
Was able to get in during a busy time. Work completed quickly without any problems.
The team at the service department at Faricy Chrysler Jeep is exceptional. They are courteous, respectful, understanding, accommodating, skilled, knowledgeable and honest. I feel my vehicle and my family are their priority. Everytime our truck, our only vehicle, has required extensive work, beyond its routine maintenance and oil changes, our family has experienced some unrelated challenge simultaneously. The team has shown real care and empathy for our situation and moved heaven and earth to make the required repairs a non issue in crisis we were confronting. The have expedited the work so that we didn’t miss travel reservations and ... Read More DealerRater - Jul 27, 2026
Chris Snyder was very helpful and I had an excellent experience with him. Through the whole process of buying a Vehicle. I would highly recommend buying a car here.
They are super friendly I would recommend everyone to go!
The staff at the dealership is always friendly. Service is quick and someone is always checking to see if you need anything.
Great dealership. No pressure buying and very patient with you trying various cars and numerous financing options.
My appointment was at 2 o’clock. My vehicle wasn’t finished until 5:00. I was told changing the engine oil and transmission oil would take a little over and hour.
Very helpful and took me in when I made the wrong appointment. They said I was going to have to leave my Jeep overnight, but they got it in and finished by noon.
Worked with Brandon and Jon who treated us with respect which made for a pleasant experience.
Good service clean facility timely
I took my Jeep in for scheduled maintenance. It was completely in a timely manner.
Great service everyone was very helpful. Done while we waited. Convenient location Courtney and Jeff were awesome.
We have purchased several vehicles from Faricy Ford and have always been very happy with the experience. This purchase was no different from the previous purchases as they are always upfront with all costs, options and final price. Chris Snyder is a pleasure to work with.
Always friendly. I do wish they would always answer the phone with a real person.
Exceptional from start to finish. Thanks to John, Paul, and Hannah! Absolute rock stars.
Danny was the best salesman I have had the pleasure of working with! The experience from the start to the end was very professional.
We have only had great experiences with Faricy Automotive! Everyone there is so helpful and makes the process so easy.
Vehicle was inspected for possible recall issue, and completed on time. Faricy always has knowledgeable advisors.
I had a great experience at Faricy Chrysler Jeep for my oil change. Everyone I interacted with was friendly, professional, and genuinely helpful. The facility was clean and welcoming, and the service was quick without feeling rushed. It’s always nice to find a place that takes good care of both your vehicle and its customers. I’ll definitely be coming back for future service.
Johnny was great, and the experience was better than expected. We bought a car sight unseen and everything they mentioned put in pictures/video was spot on accurate about the car. Delivered to our door (3 hours away) and even drove our trade back. Next time we buy a Ford, Johnny and the team at Faricy Ford will be our first call!