Customer Testimonials in Salida CO
Quick and easy. nice people always...even after buying over ten cars from the Faricy Boys
5 Stars minimum. Good people. Highly recommended. Ask for Johnny G, he is great to work with!
Shawn provided excellent service! He was very knowledgeable, answered all my questions, and kept me well informed of the status of the repairs.
Shawn is an excellent advisor who has helped me keep my jeep in excellent condition!
Great service! I expected to have to leave my jeep for several days. 4 hours later I received a call informing me that it was ready for pickup. When I called for an appointment, I was able to get one for the very next day. I highly recommend Faricy Boys.
They have a great service department.
Faricy and Bran were easy, efficient, and fixed my jeep under warranty quicker than expected! Great to deal with!
Faricy Boys have always taken very good care of me and my Cherokee. I highly recommend their Service Dept.
Awesome service, communication, timely performance. Pricing was very competitive. Bought new tires for my Rubicon and they beat the prices of the tire stores!
Service Advisor Shawn Behr was top notch in getting me accommodated late same day for next day service. He couldnt have performed better. I thought total billing was a little high for the job over all, but was advised up front (no surprises) and work was done promptly with no hiccups so far and none expected. Also thought the 3% charge for using a CC was a little out of style in this day and age.
Ive used them twice now and they did what they said they would do without any surprises It didn't take long everyone was helpful in explaining the issues with my jeep
Have free oil changes/tire rotations upon buying vehicle. On 6/26 had oil change and tire rotation. Advised did not recommend rotation due to front tires 4/32 and rear 5/32. I wanted rotated anyway. Took vehicle to Discount tire whom advised tires are between 6/32-7/32. Huge difference where may get around another 10K miles before needing replacement. AND last oil change I had, observed after the fact they did not rotate tires as requested nor did too off fluids to where within a week I had to add a entire container of wiper fluid. I believe I have to get oil change etc ... Read More DealerRater - Jun 27, 2026
Everyone treated us with courtesy. Our experience there was great. Everything ran smoothly. No problems whatsoever. Thank you!
I had a very good experience with this dealership. From the first day when I stopped to look at my new Jeep Gladiator. The salesman was very knowledgeable and professional. Closing the deal was as pleasant as any I have done recently. I highly recommend this dealership to any one who is in the market for a new vehicle. Top shelf!
Great dealership with no pressure whatsoever. Competent staff! Love the Jeep products and care from the entire team. If you are looking for a vehicle, ask to see Danny. He will take care of you!
took my jeep in for service. They were in great communication all day , asked me for approval on the cost of everything and did a great job.
From the facility itself to every staff member, the service is always outstanding. Customer service is clearly a top priority here, and it shows in every interaction. The team is professional, friendly, and consistently goes above and beyond to ensure a great experience.
Have never let me down! Great Job, had me in and out within an hour.
Very professional, they did an excellent job on my jeep. I Would definitely recommend them. The staff is very nice.
Johnny at Faricy Ford was great with our trade in. Thank you
The staff are very kind and knowledgeable, and my service was completed extremely quickly (granted this probably changes by day and time, but my service only took 30 minutes).
Fast service and very friendly and helpful. Complimentary drinks (water) and coffee will be back
I’ve bought my last two vehicles from Here and it’s always a pleasant experience.
I was surprised that they had a valet service, very much appreciated for retired people. Very convenient and appreciated
Good job changing the oil.
Faricy Ford wad great - they got me in quickly and recommended a service for me since they knew I was going on trip pulling a trailer! My service rep (John) was awesome!
Amazing customer service!
Outstanding service from the minute you walk through the door . You are greeted and communicated with during the process.
Brought my Jeep Wrangler 4xe to Faricy because it wouldn't go into electric mode. What followed is a sequence I think management would genuinely want to know about.
The diagnosis — $270 — was that I needed an oil change. The tech's video walkthrough confidently explained that my instrument cluster "had been saying change oil," and that's why electric mode was disabled. It hadn't: I had a dated photo of my dash from that morning showing no such message and no oil light. The written paperwork separately stated the "oil light was on." Also untrue.
... Read More DealerRater - Jun 20, 2026
Great customer service and super fast turnaround time on my jeeps oil change - highly recommend!
I have been happy with all aspects of Faricy Ford in Canon City, CO
Great service, fast and friendly. Best ford dealer in Colorado.
Buying our Honda Pilot was relatively easy. Our sales agent, Chris, was friendly, took plenty of time to answer our questions and give us information that helped us make our decision. We had a good experience and recommend Faricy in Canon City.
Faricy Ford has great service. It was a joy to buy a new truck from them. They did everything right!
Everyone is so friendly and do an excellent job.
Love Faircy Ford everyone is professional and nice ! The sales team know and understand the product they sell really well! They are friendly and kind! Keep up the good work
Very professional!
Gave the service department 2 times for work (warranty and recalls). Will not again. Would not recommend. Update: Service department did fix my truck after issue. Was fixed and results are okay after this google review.
Great job by Johnny Gutierrez. I am glad he was the first sales person in the door.
Very pleasant experience
We were traveling and needed a window replaced. They were super quick to get us in and out, and on our way. Both John and Paul were great!
Service went well for new rear brakes. Two items of disappointment. (1) Couldn’t look at an oil leak because it’s a different department. Told to make another appointment as if I have time to do the whole loop again. (2) Went to pay a substantial sum and told 3% credit card charge on top. Only had my credit card as had ridden m bike to pick it up. 3% a good chunk of change on top of the repair cost. Seems for higher cost repair, would absorb. Given a repair price, but a higher payment price at the point of pickup.
Would ... Read More Google - Jun 5, 2026
From the first call through the diagnostic process and final repair, Hanna was absolutely awesome
Very impressed how easy it was to buy a vehicle from this dealership. All the staff were very helpful, professional, and customer service oriented. Thanks so much Faricy Ford, Canon City.
I’m only giving three stars, because the mechanics do a great job. The customer service I’ve received from the service department has been anything BUT great. They refuse to return calls, they refuse to call with updates on my vehicle, when I go into the service office, pretty much EVERYONE ignores me. When they finally DO acknowledge me, the two guys mansplain to me like I’m just a dumb woman. When the spoke to my husband, who had gone in with me to pick up my vehicle, the tone completely changed. This last time I had my ... Read More Google - Jun 3, 2026
Johnny G, was great to work with. We searched for this particular vehicle for a while and found it out of town. He made the buying process easy and stress free. We would recommend anyone to go see Johnny and buy their next vehicle.
Excellent communication and they helped getting it done quickly as I’m from out of state. Been dealing with Faricy Ford for about 15 years. Always satisfied with their service department!
Amazing service and got my car fixed fast. The serpentine belt on my car broke at 10 o’clock at night. I had a Tow Truck drop off my car at Faricy Ford and my experience was phenomenal. They called me with updates regarding my car and the pricing was reasonable as well. I would take my car here any day over the Ford in Pueblo.
Went in for a oil change got me in right away and were very friendly. I will be back for future scheduled maintenance .
Good customer service and competitive pricing.
Got me right in ti diagnose my problem
John M was even kind enough to vacuum off my floor mats!
Everyone was polite and efficient. The work was done in a timely manner. However I had asked them to set the oil gage back to 100% and they did not. I did figure it out myself when I got home.
I have enjoyed everything about Faricy Ford from the ease of purchasing my vehicle and my service experiences. It has been almost 3 years and the staff have been friendly and professional.
Excellent customer service! Chris my salesman was extremely helpful with providing a video walkaround.
As always, excellent service.
They were fast and so nice .
Bought my car from me. Zero hassle, smooth transaction. Very friendly staff. Highly recommend 👌
The staff was professional, courteous and supportive after my car broke down and needed extensive repair.
The Sales Team is great we have purchased 2 vehicles and love both.
I had an exhaust system failure and the service writer at Faricy Said to come on in, we would figure out something. Even if it is a temporary fix to get me home. They found time to do it, they got the right parts, and they took care of me on a moment's notice. This is the second time that Faricy service or parts has saved me from a long walk! They really go the extra mile for customer service and I won't soon forget it.
Very professional and on time!
Get place for your ford vehicles
They always do a great job on my truck, never try to force unnecessary services on me, and are always kind and courteous when I’m in. Honestly, this is the best service department I’ve experienced in my 40 years of driving.
Service staff was friendly and kept me up to date during my appointment. Very welcoming place. Would recommend Service from Faricy Ford.
The service people were very kind and helpful
Faricy Ford is a great place to go to for your next vehicle everyone was really friendly and the prices of their vehicles beats everyone else's
Service was fast and efficient to complete.
Fantastic purchase experience. Johnny G is amazing to work with.
Perfect!!
Hannah in Service always makes my day. Happy, friendly, and goes the extra mile on her customer service. She is exceptional...thanks, Hannah..
Had an issue when we got there. 2 1/2 drive to get there and found out the Broncos my wife was looking at was an hour away at a different location. Johnny kept apologizing and he was upset about the Broncos not being there. We test drove a couple different Broncos. Johnny walked us through the good and bad about both. He figured out what we were wanting. After going over the one and helping us out we went with one that was at that location. Johnny made the process great. Everyone there was great to work with. The price was within ... Read More Google - Apr 28, 2026
I had some major work done to my car, Hannah Martinez was an absolute pleasure to work with, she kept me updated on the progress on my car and helped in every way she could to make my experience with them an awesome one! Thank you Hannah!
Service was nice and professional but labor is a lot over priced. I would of had more done but the labor cost stopped me from getting more done.
Great service and communication. Thanks