Welcome to Faricy Chevrolet Salida

Service completed properly and on schedule. Ride to and from the dealership was offered but not needed.

⭐☆☆☆☆ If your preferred diagnostic procedure is “replace expensive parts until the problem eventually goes away,” Faricy Chevrolet in Salida may be exactly the shop you’re looking for. My truck, Big Red, started having transmission issues just as I came out of the mountains from a hunting trip, so I had it towed to Faricy. Initially, things looked promising. Rachel, the service writer, was prompt, communicative, and informative. Unfortunately, that was the high-water mark. From there, the diagnostic process seemed to consist largely of plugging in a scanner, seeing a code, and immediately suggesting parts, while still charging me an hour of diagnostic labor. Actual testing to determine why the code was present seemed to be an optional upgrade. My regular mechanic spoke directly with the dealership and explained work that had JUST been completed on the truck. Faricy's next suggestion? Approve doing essentially the same work again. When I pushed back and asked what testing had actually been performed to support their conclusion, the answer seemed to boil down to wanting to “look and see, just in case.” That's an interesting philosophy when you're spending someone else's money at dealership labor rates. At some point I was handed off to a male service writer, and apparently the new diagnostic strategy was to use bigger automotive words at me until I stopped asking questions. I did not. Because their findings weren't making sense, I called my own mechanic, who repeatedly tried to help them work through the diagnosis. His input was largely ignored. Meanwhile, the meter kept running at an impressive hourly rate for what appeared to be a remarkably small amount of actual diagnosing. Eventually, and this pains me to admit more than the repair bill, I had to call my boyfriend, who works in service management at a dealership on the Front Range, and ask him to intervene. Nothing says “confidence inspiring dealership experience” quite like needing to bring your own service manager. Calls were dodged for days. We were told we'd receive calls back that never came. My boyfriend ended up walking them through diagnostic checklists and procedures over the phone. By the time they finally arrived at a diagnosis, everyone involved had lost essentially every shred of confidence in the shop. We were also told this was their best Chevy technician. That did not have the reassuring effect they may have intended. In the end, rather than authorize thousands of dollars in parts based on a diagnosis none of us trusted, we picked Big Red up on a flatbed and hauled her back to the Front Range so Eric at Big Thompson can actually diagnose the problem, fix the truck, and hopefully restore my faith in the automotive industry. So, if you have several thousand dollars burning a hole in your pocket and enjoy the automotive version of throwing spaghetti at the wall until something sticks, this may be the shop for you. If you don't know much about vehicles and are relying on the dealership to accurately diagnose the problem before spending your money? Lord have mercy on your wallet.

They did a software update for my F350. It was fast and efficient. I scheduled another vehicle for service and we will see how that goes.

This is now my second Jeep I've gotten at Faricy and the experience gets better and better each time. If you're looking for people to make a deal that you need, they will get it done. Highly recommend!

Great experience. Our Salesman, Brandon Betchel, was awesome and very professional. I would highly recommend.

Very timely and helpful staff during my car-shopping. They were very communicative and helpful, making me feel important and up to speed on everything they were doing back-of-house.

I can’t say enough good things about everyone in the service department who went above and beyond to help me out. I am 2100 miles from home, alone, out here on a hunt when I cracked the pan for transmission fluid. Jon in service found the part, got it to your shop, got me in and fixed up on a SATURDAY! I am forever grateful for all the work they did.

The repairs have seemed to work so far. The service people are friendly and helpful. The bill for the repairs was high and they didn't have a senior discount.

Faricy Ford always meets my needs, glad to have a good Ford dealer to take care of all7 of our Fords

They are always courteous over the phone and they never appear to pressure or coerce you into a sale!

Faricy is the only place I bring my jeep in for service. The staff is great and the place is always clean. They always do a great job with my vehicle. They even provide a video walk through of the work they are performing and of the car inspection. Nice touch 👍🏽

The dealership would not compensate me for travel to fix recalls I asked them to comp me my oil change but they refused they gave me the Ford main number andI called them and they also refused. The part to fix the recall was not in stock so I need to return again for more work travel to the closest dealership is 70 miles each way that 140 round trip and a day wasted !! BOO FORD 👎

I use Faricy for service and maintenance on my Ford Escape. They have been professional, friendly and kept me on the cc road.

I would recommend to other people as they did a great job. The delivery servce was an added bonus.

Great service and very friendly. Overall pleasant experience. Would recommend to others when looking for a car.